Gambling can be a fun part of Australian culture, whether it’s betting on AFL, NRL, horse racing, esports, or pokies. But sometimes, what starts as entertainment can become a problem. Recognising the signs early and knowing where to get help is crucial.
Australia provides a network of support services designed to help punters stay safe and regain control. In 2026, Gambler’s Help programs and other resources remain the cornerstone of responsible gambling support nationwide.
What is Gambler’s Help?
Gambler’s Help is a government-funded initiative providing free, confidential support to individuals affected by gambling. It operates in all Australian states and territories, offering:
- Counselling for problem gambling
- Support for family members and affected others
- Referral to treatment programs
- Advice for self-exclusion and limit setting
- Educational resources for responsible gambling
The service is available in-person, online, or via phone, making it accessible no matter where you are in Australia.
Key Gambling Help Services in 2026
1. State-Based Programs
- Victoria: Gambler’s Help – Counselling, online chat, and local support groups
- New South Wales: Gambling Help NSW – 24/7 phone support and referral services
- Queensland: Gambling Help Queensland – Free counselling, online programs, and family support
- Western Australia: Gambler’s Help WA – Individual counselling, group programs, and financial advice
- Other States/Territories: Each has state-specific Gambler’s Help resources aligned with national standards
These programs are free and confidential, ensuring anyone seeking help can do so without fear of stigma or financial barriers.
2. National Helplines
- Gambling Helpline 1800 858 858: Available 24/7 across Australia
- Beyond Blue 1300 22 4636: Support for mental health issues related to gambling stress
- Lifeline 13 11 14: Crisis support for gambling-induced anxiety or financial pressure
Services Available to Punters
Counselling
- Individual and family-focused
- In-person, video, or phone sessions
- Tailored plans to manage gambling behaviour
Financial Advice
- Support to address debt caused by gambling
- Budgeting strategies to prevent relapse
Self-Exclusion Programs
- Block access to online bookmakers and casinos
- Available at both state and operator levels
- Effective for punters needing a temporary or long-term break
Education & Awareness
- Online resources explaining risks of problem gambling
- Tips for safer betting, including bankroll management
- Programs targeted at youth and high-risk groups
Signs You Might Need Help
Recognising problematic gambling early is key. Signs include:
- Increasing bet sizes to chase losses
- Stress, anxiety, or mood changes after betting
- Borrowing money to gamble
- Hiding gambling activity from family or friends
- Neglecting work, studies, or responsibilities
If any of these apply, reaching out to Gambler’s Help or other support services is strongly recommended.
How to Access These Services
- Call a helpline – 24/7 confidential support
- Visit a local Gambler’s Help centre – face-to-face counselling
- Use online chat or video counselling – discreet and convenient
- Self-exclusion with licensed operators – temporarily block your accounts
Most services are free and confidential, with trained staff ready to provide personalised support.
Final Thoughts
Responsible gambling is more than just knowing your limits — it’s also about knowing where to go if things get out of control. In 2026, Australia’s Gambler’s Help services offer a comprehensive safety net for punters and their families.
For guides on licensed bookmakers, betting responsibly, and access to support tools, visit Top Betting Australia — your trusted resource for safer, smarter wagering.